for any need
and accidents
to large-scale events
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ranchorelaxo.au (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of ranchorelaxo.au.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ranchorelaxo.au (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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I was tired of cleaning up those dried milk sprinkles that fall off the milk bottle onto the glass refrigerator shelves not too mention the dried drool from pouring...I don't have little children...just a big child, I call husband...I am grateful for it and my husband loves it. One of the 2 originals is still in service with the same batteries, one died...the neck got all wobbley...and wouldn't work...as my husband now insists that I install it on any new milk bottles, I think he may have tried to "force" it on the milk bottles vs. installing it as you should which is quite simple... I bought 2 so that you could put a fresh one in each time you opened a bottle...and my husband would put the "dirty" one in the sink and tell me or if I was not around, he would fill a glass with water and sit it upright in there...I would run hot water in the glass while allowing the unit to continually dispense the water...when I had time, I would run white vinegar water through the unit but I am not sure that it made any difference...with the demise of the one unit, I just purchased 2 new ones...one other thing, our gallons of milk last a long time (longest was a month when we were gone on vacation)...that is quite impressive!
I love this product. It works great an gets the job done. I bought it for my 4 year old niece, 6 year old nephew, and 8 year old nephew. During the summer, they would wake me up at 7 to get them cereal. This was the perfect device to allow them to pour the milk themselves. I showed them how to use it. It was easy to use, just pushing the button (like a soda fountain). There's even a locking feature to prevent accidental pushes in the frigerator. I had them do it and they understood it pretty well.
It’s easy to use and easy to put onto our milk. We go through milk really fast as our 3 year old loves milk. Not only can my toddler help get his own milk (I take the lid off his sippy cup and put it back on for him) but I don’t have to take the milk out of the fridge, so no more accidentally leaving it out in the counter overnight! We will use this until we break it lol and then I will get another one.
I work with many disabled persons who need accommodations to perform work related tasks. I got this as a test for a client who had difficulty filling small cups with milk but needed to limit the amount to 1/2 full. Although this item functions great it did not end up being used because of cognitive issues with my client that this pump could not resolve. I will hang onto it and use it for another in the future or take it home and use it there. I liked the universal stopper top that looks like it would fit almost any bottle top.
My whole family loves this! I place the jug on a lower shelf in my fridge so my young son can reach and he likes the independence of making his own breakfast. It doesn’t fit certain jugs well, so I normally buy larger jugs to make sure it can get In there. There is a lock feature which is great but it needs to be more stable. Haven’t had any problems with milk spoiling or anything like that, it keeps it covered well.
This is the best invention ever created in my opinion. It fits on every bottle of juice or milk I've tried it on, including the Costco gallons. The dispensing button is a bit sensitive, and the slightest touch to it starts the dispensing. Sometimes it drips after you pull the bowl or glass away. So I recommend a drop tray or a cloth to wipe. Overall super happy with this and will be buying at least one more doe juice.
I seriously cannot say enough about this item! I have two little girls, one with special needs. One that just isn't that strong, so it is hard for her to pour the milk, not to mention, she always leaves it out!!! Ugh! Other than using a lot more milk now, this thing works wonders for us!!! And at least we get to use the milk and not have to pour it out when I find it on the counter hours later!
No more worries about where to find automatic beverages tap online in case I need more.
We started using it when we had a lot of folks over, and it was very easy to grab a glass of water or lemonade from a gallon bottle. Ever since, we have been religious users of this product and like the fact it makes us lazier... Washing is easy. just need to be careful about the first squirt, which is very powerful. The lock is a bit flimsy, but it does what it is supposed to... A small pic of a lock would have been more intuitive instead of a red dot. Overall my family and friends like it. May buy more for Xmas.
I loved this product. I got it for my uncle who has ALS, with his new diagnosis he now has trouble picking heavy things up. I saw a need for something to help him and found this. It came in a true as seen on TV product. He can use this with ease and can fill his drink without asking for help. He has gained some independence back and freed up the family from constantly filling the cup half up. It sits securely on the bottle of tea and reaches all the way at the bottom. It sucks up all thedrink and works great! I also like the lock feature so when you snap it on it does not spill everywhere.
My wife bought this so my little one can get her own milk and what a great product. It is very easy to use but it does come with its own little problem but every easy to fix.
The pushing tab is very light to the touch that we accidentally push it when grabbing things out of the fridge and it would squirt milk all over the floor. So we turn the dispenser around to have it face inside and wallah, the problem is solved... LOL
Cleaning is very easy too as we turn it up side down and run warm water through the system. I also use the hard bristle pipe cleaning brush (yes, I smoke pipe) to clean the dispensed part and done in less than a minute.
We have gone through over 10 gallons of milk and haven't replace the batteries yet.
Brand new beverage tap! Fun for home parties.
I absolutely love this product!! The only thing I was a little bit worried about before buying it was how fast it pumped out, I didn’t want it to be too slow and dribble everywhere or come out to fast and splash out of the cup. I’ve read several questions answered on the products stating chunky milk was getting stuck in the suction tube and because of that that it was a horrible product... I have NEVER had this problem and it’s more than likely because I don’t let my milk expire. The only way chunky milk is going to get stuck in the tube is if you are using expired milk, just because some milk might sit in the suction tube, as long as it is refrigerated and not expired it will not get chunky. Also I’m a bit OCD so after every gallon of milk that I go through as well as water, I fill the jug back up with hot water and bleach and run it through the unit to thoroughly clean the unit as well as scrub the spout. I have two of the units not and one is for milk and one is for water and both bottles sit on my fridge door and don’t move until they are empty which also eliminates messy spills or children not being able to lift the gallon. Very simple to use as well. You just put the suction tube in and pull the slip fitting cap over the jug opening and your good to go! Another great perk is that batteries are actually known to keep a better life is they are refrigerated until use, so by keeping them in the unit while In the fridge your also getting more use out of your batteries!!
The concept is great. I even liked it because I didn’t have to lug a big jug out of the refrigerator.
Like in description, automatic beverages tap works great
Fits perfectly on Belgian 3 gallon bottles… very satisfied with automatic beverages tap
The hose is short for 5 liters barrel. Enough current by half, and so everything is OK while working
I really loved this idea. I have4 young children so this made breakfast extremely easy. My husband and I also enjoyed it.
I'd recommend automatic beverages tap to anyone who has kids.
Dispenser Working. I'm satisfied with automatic beverages tap, but may be Hose should be a little longer. cant reach bottom on a bigger bottles.
automatic beverages tap was great idea. kids can now get their own bowl when they wake up before us old people...
At 1st it was not clear that batteries were needed it took a very long time to figure out how to work it however once we figured it out it works perfectly.
Awesome pump, only needed to incert the battery
Everything is fine, thank you!
automatic beverages tap does its function, what more to say
The tap came intact and works well
Budget automatic beverages tap from a reputable store? This is perfect!
I bought automatic beverages tap on sale, was delighted with the quality
great help at any household
Cool tap for summer bbq